Privacy Policy

Effective Date: February 18, 2025

At Baktulyfe, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

We collect personal information when you use our services, including but not limited to:

• Personal Identifiable Information (PII): Such as your name, phone number, email address, and billing address.
• Payment Information: Credit card details and other payment information for transaction purposes.
• Service Information: Details related to the services you request, including the type of shoes and any special instructions for cleaning.
• Usage Data: Information about how you interact with our website and services, including device information, IP address, browser type, and usage activity.
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We use the information we collect for the following purposes:

• To provide and improve our services (such as processing your orders and cleaning requests).
• To communicate with you regarding service updates, promotions, or changes to our terms and policies.
• To process payments and manage your transactions securely.
• To offer customer support and resolve any issues related to your order.
• To enhance and personalize your experience with Baktulyfe.

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, or submit personal data. These measures include:

• Secure encryption protocols for online transactions.
• Regular security audits to protect against unauthorized access or breaches.
• Limited access to personal information to authorized employees only.
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Despite our efforts to protect your data, please be aware that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following:

• Service Providers: Third-party vendors who assist us in operating our business and providing services to you, such as payment processors, delivery services, and marketing platforms. These providers are obligated to keep your information confidential and use it solely for the purposes for which it was shared.
• Legal Compliance: If required by law or in response to a legal request, we may disclose your personal information to comply with regulations, court orders, or to protect our rights, property, or safety.

<p>   No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. </p>

We use cookies and other tracking technologies to enhance your experience on our website. These technologies may collect information about your browsing behavior, preferences, and device information. You can manage cookie preferences through your browser settings. However, disabling cookies may affect some functionality on our website.

You have the following rights regarding your personal information:

• Access and Update: You can access, correct, or update your personal information by contacting us directly.
• Opt-Out of Communications: You can unsubscribe from promotional emails at any time by following the instructions in the email or contacting us.
• Request Deletion: In some cases, you may request that we delete your personal data, subject to certain exceptions (such as for legal obligations).

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely dispose of it.

Baktulyfe reserves the right to update or change this Privacy Policy at any time. Any updates will be posted on this page, with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us:

Email: info@baktulyfe.com

This Privacy Policy is designed to help you understand how we collect and manage your data. If any legal or regulatory requirements change, we may update this policy accordingly.